Dragon's apparel is custom made one piece at a time, and his prices are so low. The costs incurred as a result of returning items, especially international shipping, are prohibitive regardless of which of us is paying to return the item.
So we practice recycling instead of returning.
Dragon bets you did not know 85% of the clothes bought wind up in landfills. #true
50% of clothing bought online is returned. #true
A large fast fashion manufacturer was recently accused of burning their unsold items to keep them off the market, which is not only wasteful but pollutes the environment.
Dragon Fashion practices sustainable fashion, also called eco fashion, which is a part of the growing design philosophy and trend of sustainability, the goal of which is to create a system which can be supported indefinitely in terms of human impact on the environment and social responsibility. It can be seen as an alternative trend against fast fashion. This says Wikipedia.
Sustainable fashion is about producing clothes, shoes and accessories in environmentally and socio-economically sustainable manners, but also about sustainable patterns of consumption and use.
So instead of sending the item back, all that wasted money, gift that dress, scarf, etc... to someone, a neighbor, some organization, there's someone that would want it. You make a difference by giving it to them.
You'll make them happy, you'll feel good, a happy ending.
Or, if the fit is a little off, tailor it yourself, sew it. There are lots of DIY fixes that don't even require sewing, so use your imagination. Think. Or if you don't want to think Google it.
So, if you're unhappy with your order, Dragon will try to be fair with you and humbly begs you simply do the same. Easy.
1. WRONG SIZE - Dragon will send you a replacement in your size at his cost.
2. WRONG PRODUCT - Dragon will send you the correct product at his cost.
3. NOT WHAT YOU EXPECTED - Dragon will give you a store credit for your purchase price less shipping and tax.
4. DAMAGED - Dragon will give you a store credit for your full purchase price.
So this policy is somewhat of an experiment. Work in progress and if you have suggestions let me hear them firstname.lastname@example.org
Dragon's belief in people's overall honesty and wanting to do the right thing is firm.
Dragon promises he will do everything in his power to make sure you're satisfied with "The Dragon Fashion Experience"
Dragon's mother, father, sister, brother & Dragon all thank you.